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How do I return an item? Refund/Return Policy: Original sales receipt must accompany returns. Please email us at returns@threeactive.com for an RMA# (return authorization number).
We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately, info@threeactive.com. Items that are defective will qualify for store credit or a refund. Refunds are contingent upon inspection of item(s) once we receive it. Customer is responsible for all shipping costs if Three Active is not at fault. Contact Information: Three Active Returns PO Box 12893 Marina del Rey, CA 90295 Customer Service: 952-454-6505 info@threeactive.com |